1.  Reputation

• Ultra Steam Carpet & Upholstery Cleaning enjoys one of the best reputations around. The area's most seasoned floor covering experts, interior designers, and real estate agents refer our services exclusively.

  2.  Experience

• Ultra Steam Carpet & Upholstery Cleaning is experienced in all methods of carpet cleaning, all carpet and fabric types as well as the most unusual soiling conditions. We are often called on to correct soiling conditions other cleaners aren't even familiar with.

  3.  Education

• Ultra Steam Carpet & Upholstery Cleaning is Certified by the IICRC (Institute of Inspection Cleaning & Restoration Certification). The IICRC is the world's most recognized body of certification of carpet and upholstery cleaners.
   

• We hold a Master Cleaning Technician Certification, the highest designation available.
   

• We attend education courses annually to keep up to date with the latest cleaning technology. This ensures that the latest technology is applied to your job.

  4.  Systems

• Ultra Steam Carpet & Upholstery Cleaning is committed to first class customer service. You and your property will be treated with the utmost respect. We are committed to showing up on time, and communicating with you throughout the service experience. We arrive in a professionally lettered van, in uniform and ready to serve you in the most courteous manner possible.
   

• Ultra Steam Carpet & Upholstery Cleaning uses only the highest quality, most advanced state of the art equipment on the market today. The systems we use will get maximum soil removal and maximum spot removal without over wetting your floor or fabric and without leaving sticky residue behind.
   

• Ultra Steam Carpet & Upholstery Cleaning refuses to use discount cleaning solutions. Cheap products can damage your textiles. the cleaning solutions we use are safe for the indoor environment and safe for the outdoor environment.

  5. Guarantee

• Our guarantee to you is that if you are not completely satisfied with the service experience you receive from our company, we will rush back to your location at no charge and no obligation to make things right.
   

  6. Referral Program

• For each new customer you refer to Ultra Steam Carpet & Upholstery Cleaning, we will send you a $20 coupon.
• A coupon for $20 will be mailed to you when the referred customer pays the invoice.
• The referral coupon is sent on the first new job from that customer. Repeat business does not qualify for the commission.
• There is no limit to how many coupons you can earn for referring new customers.
• You may then use the certificate towards cleaning. Remember, we guarantee our work, so don't hesitate to refer someone to us.

  7. Twelve step process

1. a thorough pre inspection of the areas to be cleaned
2. vacuuming and extracting all of the dry soil with a special HEPA filter vacuum
3. pretreating the carpet to loosen soil that has bonded to the carpet fibers
4. agitating pretreatment
5. pre spotting spots and stains
6. furniture is moved (except for electronics and breakables)
7. extract and rinse
8. neutralize carpet to balance the pH level
9. post-spot treatment of specialty spots
10. speed dry with high velocity air movers
11. post grooming to set the carpet pile in one direction for faster drying
12. post inspection walk through performed to ensure that you are pleased